Job Description

Description:

We are looking for a Part-Time Receptionist to join our team. This role is essential in delivering exceptional customer service while providing administrative support across various departments.

This is a part time schedule of three days per week, typically working 9 hour shifts.

• Weekday schedule: 10:00 AM – 7:00 PM
• Saturday schedule: 8:00 AM – 5:00 PM
• Weekend requirement: Two Saturdays per month

While the standard schedule is three days per week, specific days may vary based on dealership needs. Schedules may adjust slightly from time to time to support business operations.

What will you do?

• Serve as the first point of contact for visiting customers, employees, and vendors.
• Answer incoming calls promptly, screen them, and forward as appropriate using professional telephone etiquette.
• Greet clients and visitors, ensuring proper check-in procedures are followed.
• Deliver exceptional customer service by embodying Holman’s mission and values.
• Direct customers to the appropriate department: sales, service, or parts.
• Engage with customers to understand their automotive needs and provide basic information for general inquiries.
• Assist in planning meetings and booking rooms.
• Handle administrative tasks such as processing invoices, purchase orders, and mail.
• Support departmental projects and perform general clerical duties without disrupting call flow.
• Ensure compliance with data protection policies.
• Perform other duties and special projects as assigned.

What are we looking for?

• Minimum 1 year of relevant experience in customer service, front desk, or administrative roles.
• Strong communication skills and a professional appearance.
• Friendly and engaging demeanor.
• Ability to listen carefully and retain information accurately.
• Excellent interpersonal skills, both in person and on the phone.
• Team-oriented, flexible, and able to multitask effectively.
• Strong organizational skills and attention to detail.

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