Job Description

TEKsystems is looking to hire several MEMBER SERVICES REPRESENTATIVES for a Credit Union in Ann Arbor, MI!

**If you have 3-6+ years of experience and seriously interested, please send your most updated resume to rsison @ teksystems.com - interviews are first come, first serve and I'm excited to help you.**

Job Title: Member Services Representative

Hours: M-F 9a-5:30p

Location: Ann Arbor, MI 48103

Start date: 04/13/2026

Department: Loans

Reports to: Branch Manager

Summary: Responsible for assisting members with a variety of Credit Union products and services as well as providing administrative and clerical support to the Loan Processing Department by performing the following duties:

• Must haves: 
  • Must have high school diploma
  • Must be able to receive and express detailed information through oral and written communications
  • Must have a welcoming personality as you will be greeting customers as they walk in
• Job description: 
  • Open and close and maintain credit union accounts, opening and maintaining Individual Retirement Accounts as well.
  • Assist members with a variety of Credit Union services and products, as well as legal accounts.
  • Answer member inquiries via phone, email, and other online services, processing wire transfers, stop payments, travel notices, address changes, check orders, etc.
  • Provide administrative and clerical support in a professional and efficient manner, communicating effectively with related parties via telephone in absence of the Loan Officer.
  • Establish and maintain a filing system pertinent to supporting the department, preparing and sending out loan packages as requested.
  • Generate interest rate sheets in computer system and updates as needed, retrieving appropriate paperwork and information within the agency as directed.

Interview details: virtual interview with me (Reya), virtual interview with Account Manager (Jesse), phone screen with Manager, and one final round onsite interview with Hiring Manager.

#centralpriority26

This is a Permanent position based out of Ann Arbor, MI 48103.

The pay range for this position is $37440.00 - $47840.00/yr.

Benefit need to be updated.

This is a fully onsite position in Ann Arbor,MI 48103.

This position is anticipated to close on May 14, 2026.

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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