Job Description
Salary: $15 Hourly
Job Overview:
The Meter Service Technician installs, inspects, tests, repairs, and maintains residential and commercial water meters to ensure accurate utility billing and reliable water service. This position performs meter-related field operations, responds to customer service requests, and assists in maintaining the integrity of the City's water distribution system.
SPECIFIC TASKS, DUTIES, & RESPONSIBILITIES
Utilize the Beacon software system to monitor meter performance, analyze system data, and support maintenance activities.
Install, maintain, repair, replace, and remove water meters up to 1-inch in size.
Repair and maintain meter-related infrastructure, including meter boxes, lids, risers, and associated components.
Perform daily utility service activities including service connections, disconnections, meter re-reads, leak investigations, and customer assistance.
Complete service disconnections and restorations in accordance with departmental procedures.
Accurately complete work orders, maintenance records, and related documentation.
Respond to customer inquiries and provide information regarding meter operations and utility services.
Assist with emergency utility operations as required.
Perform other duties as assigned.
WORKER REQUIREMENTS
Education & Experience
High school diploma or GED preferred.
Previous experience in water utility operations, meter services, plumbing, construction, or a related field preferred.
Knowledge, Skills & Abilities
Ability to work outdoors in varying weather conditions, including extreme heat and cold.
Ability to kneel, bend, stoop, crouch, and work in confined spaces.
Ability to lift and carry up to 100 pounds.
Ability to read, write, and communicate effectively in English; bilingual Spanish skills are desirable.
Working knowledge of hand tools, including pipe wrenches, valve wrenches, channel-lock pliers, and similar equipment.
Basic computer skills.
Ability to provide courteous and professional customer service.
Reliable transportation to and from office.
Licenses & Certifications
Valid Louisiana driver's license required.
Ability to obtain any required certifications related to water utility operations, if applicable.
Essential Physical Functions: Frequent walking, standing, bending, kneeling, lifting, carrying, pushing, pulling, climbing, and working in outdoor environments. Regular exposure to traffic, uneven terrain, weather conditions, and utility construction sites.
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