Job Description

Job Description

Job Description

Senior Software Engineer
10+ Month W2 Contract
San Jose, CA (Onsite)

Here's how you'll become a key player with this opportunity:

We are hiring a Senior Software Engineer to build and own automation that scales our support experience—turning Slack/office-hours requests into high-quality, actionable tickets and faster resolutions. You will be a hands-on builder who ships production systems end-to-end and partners closely with stakeholders to drive adoption and measurable outcomes.

Here’s how you’ll make an impact on the team:

• Build and maintain support automation services and integrations (e.g., Slack → Jira
  intake, enrichment, routing, lifecycle sync).
• Implement agentic workflows to automate triage, context collection, summarization, and next-step recommendations using tool- calling/orchestration frameworks.
• Deliver production-grade systems: APIs, event-driven processing, retries/idempotency, rate limiting, and strong error handling.
• Add and maintain observability for automation health (logs/metrics/dashboards/alerts)
  and improve reliability over time.
• Communicate clearly with users and partner teams via docs, demos, and concise status updates; iterate quickly based on feedback.

Here’s what you’ll need to be successful in this role:

• Strong hands-on coding in Java, Python, or Go; experience shipping production
  services/integrations.
• Strong API development experience (designing and building REST/gRPC services,
  versioning, authn/authz, documentation, and backwards compatibility).
• Good understanding of system architecture (service boundaries, data flows,
  scalability, resilience, and operational tradeoffs).
• Experience (or strong practical interest) in agentic tools/frameworks (LangGraph,
  Langchain, orchestration, RAG patterns, evaluation/guardrails) and ability to apply them pragmatically.
• Solid engineering fundamentals: distributed systems basics, debugging, operational
  readiness, and building maintainable code.
• Strong communication skills—able to explain technical concepts, write clear docs, and collaborate across teams.
• Proactive, go-getter mindset—takes ownership, drives tasks to completion, and
  continuously improves processes.

Pay Range:

$90.00 - $98.59/hour

Benefits That Matter to You:

• NextDeavor offers health, vision and dental benefits for contract employees
• Paid sick leave eligibility is contingent on state of residence
• Optional 401k Plan (excludes employer match)
• Opportunity to get your foot in the door at a well-established corporation

Ready to take the next step? Apply today and be part of a team that transforms businesses and fuels growth!

Apply with Pioneers here <--senior-software-engineer>!

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