Job Description

Relief Plant Dispatcher

Ready Mixed Concrete Co., A CRH Company, has been the premiere concrete supplier in the Omaha-Council Bluffs metro area since 1929. With state-of-the-art production and delivery, Ready Mixed supplies all types of projects from highly technical commercial construction and high-volume paving to residential projects.

Position Overview

The Plant Dispatcher is responsible for operating trucks to transport dirt, aggregate, asphalt and other materials and/or equipment to various locations. When providing dispatch coverage, this position will manage the driver's schedule and routes while maintaining positive relationships with our internal and external customers, production teams and service personnel.

Key Responsibilities

• Receives calls from customers and guides the customer through the ordering process.
• Work with dispatch center to coordinate trucks at plant site, schedule, print tickets and scheduling.
• Establishes delivery times according to factors such as truck capacities, distances to delivery site, and fleet availability.
• Maintains active communication with dispatch center and communicates issues of plant breakdowns and startups with all personnel.
• Enters the order into the computer.
• Places orders at the appropriate locations determined by jobsite location and plant availability.
• Advises customer on mix to use for specific application (i.e. footing, walls, flat work, etc.).
• Monitors equipment locations and utilization to coordinate service and schedules.
• Handles all calls and other forms of communication in a courteous, professional and helpful manner.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodation may be made to enable individuals with disability to perform the essential functions.

Education/Experience

High school diploma or general education degree (GED) preferred. One to two years related experience and/or training; or equivalent combination of education and experience.

Work Requirements

Must be 21 years in age or older. Must pass pre-employment drug screen, criminal background check and motor vehicle record check. Must have and maintain a valid Class A or B Commercial Driver's License with Tanker Endorsement and maintain motor vehicle record (MVR) that meets company standards. Must have and maintain a valid DOT Medical Certificate. Strict adherence to safety requirements and procedures as outlined in the Employee Handbook and Safety Manuals. Regular, on-time and consistent attendance is required and must be willing to work nights, weekends, holidays and work away from home when required. Individuals are required to wear personal protective equipment (PPE) in designated operations and production areas as stated by OSHA and/or MSHA, Company Policy and specific Job Site Requirements. Regular and consistent attendance is required and must be willing to work evenings and weekends when necessary.

Knowledge/Skill Requirements

Must have strong working knowledge of Microsoft suite of tools including Excel, Word and Outlook. Must be willing to work in a team environment and assist co-workers or supervisors with other duties as required. Must display a professional and courteous attitude to co-workers, supervisors, and the public. Must display a willingness and ability to work in and adapt to changes in circumstances, tasks, customer needs and other conditions that may affect their daily responsibilities. Proven ability to develop relationships and to work with teams as both a leader and a participant. Effective interpersonal and communication skills; building rapport, listening, presenting, giving, and receiving feedback. Ability to get work done through others using effective delegation, scheduling, and time management practices. Must have strong problem solving and leadership skills. Demonstrate basic mathematical skills as well as the ability to interpret financial data and information. Ability to cope well in stressful environments and communicate professionally.

Physical Requirements

Able to regularly lift and/or move up to 20 pounds, frequently lift and/or move up to 35 pounds and occasionally lift and/or move up to 50 pounds. Must be able to frequently talk, hear, walk, and sit as well as occasionally required to stand, reach use hands and fingers to manipulate objects or controls, climb or balance, stoop, kneel and crouch. Vision abilities (with correction) include close, distance, peripheral, depth, and the ability to adjust focus. Able to communicate with others by telephone, electronically and in person. Able to utilize a computer for email communication and preparation of documents and spreadsheets. May require sitting for extended periods of time.

Work Environment

While performing field duties of this position, the employee is occasionally exposed to moving mechanical parts, fumes or airborne particles and outside weather conditions. The noise level in the work environment is usually moderate to loud. While performing non-field duties of this position, the environment is typical of an office setting and the noise level is usually quiet to moderate.

The statements included in this job description are not intended to be all-inclusive. They represent typical elements and criteria necessary to successfully perform the job. Other duties may be assigned as required. Requirements for this job are subject to modification by the Company and its designees, and reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

What CRH Offers You

Highly competitive base pay

Comprehensive medical, dental and disability benefits programs

Group retirement savings program

Health and wellness programs

An inclusive culture that values opportunity for growth, development, and internal promotion

About CRH

CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.

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