City of La Mesa - "The Jewel of the Hills" announces an exceptional career opportunity. Police Dispatcher law enforcement dispatch experience is required. Future scheduled salary increases: 3.0% increase effective July 1, 2026. Educational incentive pay based on 5% of Step E of the Police Dispatcher pay range for a BASIC P.O.S.T. Certificate. Dispatcher training pay. Any Police Dispatcher who is assigned as a "Training Officer" will receive an additional 5% in salary during the time he/she continues in the training assignment for increments of one (1) hour or more. Up to $15,000 hiring incentive bonus for LATERAL candidates available! $2,000 - completion of hiring process $3,000 - successful completion of the LMPD Field Training Program $5,000 - 2 years of service with successful performance & possession of Basic P.O.S.T. Certification at time of hire OR $10,000 - 2 years of service with successful performance & possession of Intermediate or Advanced P.O.S.T. Certification at time of hire. The La Mesa Police Department seeks your interest in a unique career opportunity as a Police Dispatcher. A Police Dispatcher is responsible for all incoming telephone calls to the Police Department, including 9-1-1 calls; handling the Police Radio; and documenting all activities in a computer-aided dispatch program while operating multiple computer systems. The ideal candidate has the following characteristics and skills: exceptional multi-tasking ability, strong decision-making ability in a high stress environment, excellent listening, verbal, and written communication skills, attention to detail, accuracy, and thoroughness, a team-player mentality and perspective; adaptable, dependable, and highly productive, emotional maturity, patience and a positive attitude, shows initiative and professional assertiveness, a heart to serve the public in a highly rewarding, unique career, thrives in a fast-paced, intellectually challenging environment, capable of handling the unexpected in a competent manner. The La Mesa Police Department maintains the highest commitment to the community through service, honor, integrity and professionalism. If you are ready to join our tradition of excellence, we welcome your interest - APPLY TODAY!
The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices.
Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Education/Training: Equivalent to the completion of the twelfth grade supplemented by specialized training in communications, public safety dispatch or a related field. Experience: At least one year experience in a law enforcement agency as an emergency call taker AND radio operator (must be law enforcement dispatching). Experience in operation of a computer aided dispatch system (CAD) is required. Certificate: A California P.O.S.T. Public Safety Dispatchers' Basic Course certificate is required. For out-of-state applicants, the successful completion of probation as a 9-1-1 Call Taker and Radio Dispatcher from a law enforcement agency is required.
Interested applicants must submit an online application and supplemental questionnaire. This recruitment is open until the needs of the City are met and may close at any time. Persons interested in this exceptional law enforcement opportunity are encouraged to apply immediately. Candidates who meet minimum qualifications for this position, and whose overall qualifications best meet the needs of the City will be invited to participate in a CritiCall performance aptitude test. Candidates passing the CritiCall test will be invited to an appraisal interview. Selected candidates will begin the background investigation process. The CritiCall test may be waived for candidates accepted for lateral consideration and for candidates who have successfully passed the CritiCall test administered by the City of La Mesa within the last six months. NOTE: Candidates under consideration for employment must undergo a polygraph examination and successfully pass a thorough background investigation. Refer to the La Mesa Police Department Background Disqualifying Factors. Employment is contingent upon successful completion of a pre-employment P.O.S.T. medical evaluation and psychological evaluation. The medical evaluation includes an alcohol/drug screen.
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