Job Description

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

Our mission is to curate a training experience that is cohesive across our product workflows and engages our users to offer them training just in time. We believe that training should be relevant to a user and their organization, that it should drive performance, and be utilized and engaging. We are looking for a junior Instructional Design Associate to join our Virtual Training and Enablement Team and help us to create engaging, effective, and scalable training experiences.

The Instructional Design Associate executes our eLearning course designs, demo video storyboards, and simulation schematics. This role requires a creative and analytical approach to instructional design, working closely with a senior Instructional Designer and an Instructional Technologist to ensure the training content meets the highest standards of quality and effectiveness. You must have strong technology and content development skills in addition to being able to work independently and cross-functionally.

Responsibilities may include but are not limited to:

Instructional Development

• Utilize adult learning principles and instructional design methodologies to ensure training content is impactful and retains learner engagement.

• Partner with senior Instructional Designers to leverage expertise and ensure accuracy and relevancy of training content.

• Work closely with Instructional Technologists to integrate technology solutions that enhance the learning experience.

• Implement feedback from learners, trainers, and stakeholders to continuously enhance training effectiveness.

• Stay current with industry trends and incorporate innovative approaches and best practices into designs.

Virtual Training and Enablement

• Consult/provide feedback as requested on concepts designs and release materials.

• Conduct course quality assurance reviews to ensure full functionality and accuracy.

Coaching and Training Services

• Participate in departmental and divisional initiatives.

Education & Experience Required

• 2-3 years’ experience developing training for a variety of delivery modalities.

• Bachelor’s degree in Instructional Design, Education, Learning and Development, or related field. Master’s degree preferred.

• Healthcare industry experience a plus but not required.

Knowledge & Skills

• Proficiency in e-learning authoring tools (e.g., Articulate 360, Adobe Captivate), video editing (e.g., Camtasia), and Learning Management Systems (LMS).

• Aptitude for learning and applying new technologies quickly and effectively.

• Excellent writing, communication, and copy-editing skills, with an eye for detail.

• Ability to work collaboratively in a team environment and manage multiple projects simultaneously.

Expected Compensation

The base salary range shown reflects the full range for this role from minimum to maximum. At athenahealth, base pay depends on multiple factors, including job-related experience, relevant knowledge and skills, how your qualifications compare to others in similar roles, and geographical market rates. Base pay is only one part of our competitive Total Rewards package - depending on role eligibility, we offer both short and long-term incentives by way of an annual discretionary bonus plan, variable compensation plan, and equity plans.

About athenahealth

Our vision: In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients — powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

Our company culture: Our talented employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support.

Our DEI commitment: Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve.

What we can do for you:

Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs.

We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment,   full-time. With consistent communication and digital collaboration tools, athenahealth   enables   employees to find a balance that feels fulfilling and productive for each individual situation.

In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.  

Learn more about our culture and benefits here: athenahealth.com/careers

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