Job Description

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

At Cisive, our vision is to make securing the right talent effortless. We provide technology-first background screening, identity verification, and continuous monitoring solutions that help organizations hire and manage their workforce with confidence.

Our Values

• Integrity First: Integrity guides every choice we make and every interaction we have. Whether working with colleagues or clients, we act with honesty, transparency, and accountability. We foster a culture of trust, respect, and ethical responsibility across our organization.
• Innovate Fearlessly: We challenge the status quo, embrace emerging technologies, and continuously refine our solutions to stay ahead of industry needs.
• Win Together: We break down barriers, share knowledge, and champion teamwork across departments, brands, and global offices to achieve our collective goals.
• Customer Obsessed: We go beyond transactional interactions to become trusted partners in risk mitigation and workforce management.
• Stay One Step Ahead: We proactively seek knowledge that helps us—and our clients—stay ahead of the curve.

Job Summary

This Part-Time role serves as a shared team member for multiple divisions within the company, with the primary responsibility of capturing fingerprints for employees and volunteers for AACPS. This position will also assist the department with daily functions by providing exceptional administrative support and excellent customer service.

Duties and Responsibilities

• Assists applicants via email/telephone/in person
• Schedules appointments
• Processes payments
• Manages QC Applicant’s Paperwork
• Fingerprints applicants (does not require prior knowledge)
• Travels to off-site locations to perform fingerprinting services within the AACPS / PGCPS school district
• Disposition research cross training responsibilities to include;
• Quickly & effectively researches online information for court records
• Thoroughly reviews the court records to gather needed information
• Enters gathered information into spreadsheet for leadership review
• Maintains in-depth working knowledge of departmental guidelines & processes

Minimum Qualifications

• High School Diploma or equivalent required
• Must pass a thorough background check to include fingerprinting
• Required to pass a certified fingerprint technician course through the State of Maryland.
• Proficiency in Microsoft Office required
• Able to multitask efficiently and effectively
• Bilingual- Spanish is a plus but not required
• Notary is a plus but not required
• Strong attention to detail
• Highly organized
• Excellent written and verbal communication skills
• Ability to work in fast-paced environment
• High level of customer services, regularly interacts with customers
• Proficiency with general computer/system navigation

(This position is on-site)

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