Job Description

Field Transformation Lead | CBP OFO Enterprise Business Management Support | TS/SCI Required

Company: Strategic Technology Institute, Inc. (STi)

Location: Sterling, VA and Washington, DC (Primarily on-site / client-site support)

Anticipated Start Date: 30 April 2026

Clearance: Active TS/SCI Secret (required)

Screening Requirement : CBP Background Investigation (BI) required

EMPLOYMENT NOTE

Full-time positions contingent upon contract award . STi is actively identifying highly qualified cleared candidates for proposal submission and rapid post-award onboarding.

Period of Performance: 30 April 2026 29 April 2029

ABOUT STi

Strategic Technology Institute, Inc. (STi) supports national security missions across Engineering MRO Logistics IT & Cybersecurity Program Control . STi is a minority-owned Small Disadvantaged Business (SDB) focused on delivering flexible, mission-driven solutions that help Federal customers solve complex operational challenges.

POSITION OVERVIEW

STi is seeking a Field Transformation Lead to support U.S. Customs and Border Protection (CBP), Office of Field Operations (OFO), under the Enterprise Business Management Support Services effort. This role supports OFO-wide transformation initiatives across a highly distributed mission environment spanning Headquarters Directorates, Field Offices, and Ports of Entry.

The ideal candidate brings strong experience leading enterprise transformation in complex DHS environments, with the ability to translate strategic priorities into practical field-facing solutions. This position will help drive operational modernization, stakeholder alignment, innovation adoption, and change management across OFOs mission support landscape.

PRIMARY DUTIES AND RESPONSIBILITIES

Responsibilities include:

• Lead enterprise-wide transformation initiatives supporting OFO mission priorities across geographically dispersed stakeholders, offices, and operational environments.
• Develop field-centric strategies and implementation plans aligned to OFO leadership priorities and evolving mission needs.
• Assess current-state business processes, operational pain points, and organizational challenges to identify transformation opportunities.
• Support cross-directorate coordination to improve efficiency, integration, and mission alignment across OFO Headquarters, Field Offices, and Ports of Entry.
• Conduct stakeholder engagement, site visits, and field assessments to gather operational insights and validate business transformation requirements.
• Lead or support visits to a minimum of ten combined CBP Field Offices and Ports of Entry .
• Identify, prototype, and help implement emerging technical or operational solutions that improve mission execution and business performance.
• Develop change management strategies that support adoption of new tools, business processes, and operating models.
• Prepare executive-level briefings, transformation roadmaps, recommendations, and implementation plans for leadership and stakeholders.
• Support integration of transformation initiatives with broader OFO priorities, resource planning efforts, and mission support models.
• Track progress, risks, lessons learned, and improvement opportunities across ongoing transformation efforts.

MINIMUM QUALIFICATIONS

U.S. Citizenship required. Active TS/SCI required.

• Bachelors degree in business, public administration, management, policy, organizational development, or related field; equivalent experience may be considered
• Minimum 5 years of experience delivering transformation and change management solutions within DHS
• Demonstrated experience delivering enterprise-wide transformation initiatives across dispersed stakeholder environments
• Experience supporting organizations with both programmatic and geographic complexity
• Experience conducting stakeholder site visits, operational assessments, and field engagement activities
• Experience prototyping and implementing emerging solutions to improve mission or business outcomes
• Strong executive communication, facilitation, and briefing skills
• Ability to work effectively across senior leadership, operational users, and cross-functional mission stakeholders

PREFERRED QUALIFICATIONS

• Prior CBP experience strongly preferred
• 10+ years supporting DHS
  transformation, modernization, or strategic change efforts
• Experience supporting law enforcement, border security, trade, travel, or mission support environments
• Experience with process improvement, operating model design, organizational change management, or transformation governance
• Familiarity with data-driven mission support tools, resource allocation models, or decision support environments

WORK ENVIRONMENT

• Primary places of performance are Sterling, VA and Washington, DC
  
• Work is expected to support a fast-paced Federal mission environment with frequent coordination across multiple stakeholders
• Travel may be required to CBP Field Offices and Ports of Entry, potentially including CONUS and OCONUS locations based on mission needs

Keywords: enterprise transformation, change management, CBP, DHS, field operations, business transformation, stakeholder engagement, operational modernization, strategic planning

EEO: STi is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, disability, genetic information, protected veteran status, or any other protected status

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