Job Description

CBP Consultant

Eagle Hill is a nationally recognized, award-winning consulting firm, based in the Washington, DC area. We pride ourselves on our unconventional approach to solving business challenges, with a focus on delivering value above expectations. Our collective of talented consultants encourages each other to bring their unique perspectives and experiences to deliver impact-focused solutions for our clients. The result is a working environment that encourages bold thinking, collaboration and delivering client-centered solutions.

Eagle Hill is proactively seeking qualified candidates to fill potential project roles for our U.S. Customs and Border Protection (CBP) client. These projects will provide strategic, operational, and analytical support to enable CBP offices to modernize operations, enhance workforce programs, and improve mission delivery. Qualified candidates must hold an active CBP Background Investigation (BI) or have held a CBP BI within the last two years. Projects will span multiple professional service areas, including Program Management, Strategic Communications, Workforce Engagement, Data Analytics, Process Optimization, and Change Management. Applicants must be willing and able to work on client sites within the Washington, DC metro area on a daily basis or as required by the client. If you are passionate about driving organizational effectiveness, improving service delivery, and enabling the federal workforce to achieve greater mission impact, we encourage you to apply!

We are seeking consulting professionals across experience levels. Responsibilities may include:

• Support planning, coordination, and delivery of enterprise-level initiatives; develop project schedules, charters, and deliverables; monitor progress and risk mitigation.
• Develop and deliver clear, consistent messaging across diverse audiences; manage internal communications, campaigns, and engagement strategies.
• Design and execute change management plans to support adoption of new processes, technologies, and organizational structures.
• Analyze workflows, identify inefficiencies, and recommend solutions to streamline operations and improve performance.
• Gather, analyze, and visualize data to inform decisions, track progress, and measure outcomes across CBP's enterprise programs.
• Support strategy development, policy alignment, and governance structures to promote transparency, accountability, and continuous improvement.

Roles may range from hands-on analyst positions to senior advisory and leadership roles, depending on experience and contract requirements. Any offer of employment would be contingent upon award of project work commensurate with the applicant's skills and experience.

Qualifications

A minimum of 3 years of paid work experience and a Bachelor's degree. More senior roles may require additional experience and education based on contract requirements.

• Demonstrated experience in one or more of the functional areas listed above.
• Eligibility to obtain and maintain a US Public Trust.
• Hold an active CBP BI or have previously held a CBP BI within the last 2 years.
• Excellent communication, facilitation, and presentation skills across all levels of an organization.
• Exceptional stakeholder engagement skills and experience.
• Proficient in MS Office, including Outlook, Excel, and PowerPoint.
• Technical aptitude; able to quickly learn new technology platforms.
• More senior roles require strong managerial and team leadership skills, as well as business development experience.
• Project management experience, as well as strong problem solving and analytical skills.
• Ability to work independently, as well as be a collaborative team player.
• Ability to successfully complete and retain any company, federal, or other background investigations required to perform client work.
• Some roles may require specific certifications (e.g., Prosci, PMP).

Compensation: A reasonable expectation for a starting salary range is: $72,000 $130,000. This range is based on the Washington, DC Metro area and varies based on geographic residence. Specific salary range will be based experience, location, and the level at which an applicant is hired.

Benefits: Eagle Hill employees are eligible to participate in 100% employer-paid Medical, Dental and Vision plans, as well as in our 401(k) and commuter benefit programs. Employees may also be eligible for short- and long-term disability, life insurance, FSA, PTO, and annual bonus benefits. Employees are subject to the terms, conditions, and limitations of each benefit program and the applicable plan documents.

Application Process: We follow a competency-based and holistic interview approach designed to hire the most qualified candidates to join our team and position them for future success.

Eagle Hill Consulting, LLC is an Equal Opportunity Employer. In compliance with the American with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request and accommodation in order to apply for a position with Eagle Hill Consulting, LLC, please call 703-229-8600 or e-mail careers@eaglehillconsulting.com.

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