Job Description

Carrier Sales Representative

Location: Greenville, SC (In-Office)

Schedule: Monday–Friday, 8:00 AM–5:00 PM

Position Overview

The Carrier Sales Representative serves as a central point of contact for carrier partners and plays a critical role in supporting day-to-day freight operations. This position is responsible for sourcing capacity, negotiating rates, managing carrier relationships, and ensuring on-time pickup and delivery of customer shipments. The ideal candidate is energetic, sales-driven, detail-oriented, and thrives in a fast-paced logistics environment.

Key Responsibilities

• Source and secure carrier capacity through cold calling and existing carrier relationships
• Negotiate competitive rates on spot and contract freight
• Build, maintain, and grow trusted relationships with carrier partners
• Manage end-to-end load execution, including tracking shipments and resolving in-transit issues
• Coordinate daily carrier activity with internal customer and operations teams
• Prepare and issue carrier rate confirmations efficiently
• Collect and verify required carrier and shipment information (dispatch details, driver info, equipment details, ETA, tracking, etc.)
• Utilize transportation management systems (TMS) and logistics software to manage shipments and carrier data
• Maintain accurate and up-to-date records in company operating systems
• Analyze performance metrics such as on-time pickup and delivery
• Prepare lane bids and assist with contract or dedicated freight opportunities as requested
• Develop contingency plans and assist in resolving service disruptions
• Ensure compliance with logistics regulations, safety standards, and company procedures
• Provide backup support to team members and perform additional duties as assigned

Qualifications & Requirements

• 1–2 years of freight brokerage or carrier sales experience preferred
• Experience in logistics sales or transportation operations
• Strong negotiation, communication, and organizational skills
• High energy, goal-oriented, and self-motivated with a sales mindset
• Team-oriented with a strong sense of accountability
• Ability to manage multiple priorities in a fast-paced environment
• Experience with McLeod software preferred
• Proficiency in Microsoft Excel and basic computer applications

Work Environment

• In-office position in Greenville, SC
• Standard business hours: Monday–Friday, 8:00 AM–5:00 PM

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