Job Description

Banquets Passover Server - On Call

JW Marriott Turnberry Miami Resort & Spa - Aventura, FL 33180

Overview

Position Type: Seasonal

Category: Hospitality - Hotel

Description

Scope of Position: The Banquets Passover Server - On Call, will anticipate, meet and exceed our guests needs to attain the highest levels of quality and cleanliness in all areas of Banquet operations. He/she will provide prompt, courteous and efficient food and beverage service in a luxury brand inspired hotel environment, where attention to detail is key.

Position Requirements:

• Professional demeanor appropriate for a luxury environment.
• Basic computer knowledge Point of Sale (POS) systems.
• Previous food and beverage experience in a luxury hotel setting preferred.
• Food handling certificate is an asset.
• Knowledge of food and wine an asset.

Responsibilities:

• Greet each guest in a sincerely warm, friendly manner using the guests name, minimum of three times.
• Demonstrate JW Marriott Turnberry Miami Resort & Spa service standards in all interactions.
• Know your shifts and station assignments.
• Know the ingredients, preparation, and proper presentation of all menu items and specials and ensure that every product delivered to the guest adheres to the highest quality possible.
• Remain observant and always responds to each guest.
• Provide prompt, courteous and efficient food and beverage service.
• Maintain cleanliness and condition of the work areas and equipment.
• Perform all assigned side works regularly, promptly, and correctly.
• Make appropriate suggestion of food and beverages, if applicable.
• Take guests' order promptly according to standards.
• Receive and service beverage orders promptly according to standards.
• Perform wine service according to procedures.
• Ensure table maintenance is up to JW Marriott Turnberry Miami Resort & Spa hotel standards during the entire dining experience as per sequence of events.
• Key in order on the Point of Sale (POS) terminal promptly and accurately.
• Participate in departmental meetings and shift line-ups.
• Perform any other reasonable duties as required by management.

Education:

• High school diploma or GED.

Skills and Abilities:

• Ability to communicate in the English language. Second language is a plus.
• Ability to work flexible schedules including holidays and weekends and able to perform multiple tasks.
• Knowledge of proper chemical handling, cleaning techniques and use of equipment/machinery.

Physical Requirements:

• Able to work in a fast paced environment.
• Be physically fit in order to lift, pull and push items up to 50 pounds.
• Also requires standing/walking/reaching and bending throughout shift.

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